About The Position
Today, as many as 25 million medical professionals globally don’t have access to medical imaging, which is proven to improve patient care and reduce healthcare costs. That’s why we’re on a mission to make medical imaging accessible everywhere by delivering high-performance, affordable, and easy-to-use solutions powered by artificial intelligence and connected to the cloud.
By making Clarius your next career move, you’re joining a team of 140+ people who are talented, innovative, and highly collaborative. You’re also joining a community that includes thousands of physicians worldwide who use Clarius to deliver better patient care – nearly two million high-definition exams have been performed using Clarius! And you’re joining a remarkable team that’s hitting it out of the park.
Your Role
As our Sales Operations Administrator, you will focus on the improvement of our sales & marketing operations. Drive impactful data-driven decisions by leveraging your Salesforce and applications expertise. Carve out your space across our IT, Marketing and Sales teams as operations owner of our tech stack.
If you have a deep understanding of systems operations, have a love for project management and working cross-functionally, we know you will excel.
You will need to be a Salesforce expert and you would also benefit from strong experience in some marketing automation applications and sales engagement platforms. We use Salesloft and Marketo. You will create reports from Sales and Marketing data in the CRM and will present teams with the necessary information needed to make decisions
With the assistance of our leadership team, we will look to you to implement and optimize sales and marketing processes, consolidate requirements from team members and streamline processes.
Your Responsibilities Include:
Provide Salesforce system administration support for Sales and Marketing, including the configuration of Salesforce objects, the creation of Process Automation flows, the creation and management of reports and dashboards, user set up, and maintenance of CRM data integrity.
Provide support for other systems in the tech stack such as Salesloft, Marketo and Cloudingo.
Work cross functionally to understand business processes, goals and gaps to implement solutions (e.g. automating and improving sales and marketing processes, custom reporting, etc.) that address business needs.
Provide end user support for Salesforce, responding to questions, system errors, system monitoring, integration errors, and troubleshooting with a high level of service and urgency.
Drive enhancements while working with departments and third-party vendors to meet business needs.
Your Experience So Far:
- 3 – 5 years experience as a Salesforce Administrator with valid Salesforce Administrator Certification
- Technical diploma or degree with specific certifications for Business Analyst and/or Salesforce.
- Experience working with marketing automation applications and sales engagement platform (Marketo and Salesloft preferred)
- Certification in Salesforce Sales Cloud Consultant would be a bonus!
- Experience with Definitive Healthcare commercial intelligence database system a major asset
- Strong interpersonal skills and problem-solving skills
- Experience in in report writing, joining data, and pivot tables
- Experience in documenting business process and developing process improvement initiatives
More Reasons to Consider:
Commute/Home Allowance: Extra cash to put towards gas/parking/home office necessities/whatever you wish!
Flexible Hours & Hybrid Model: A hybrid role with flex hours encouraging you to work in accordance with your own lifestyle.
Volunteer Days: Give back to any cause close to your heart by getting paid to volunteer during the working day.
Professional Development Program: Company provided finance to attend programs/seminars/conferences and courses of your choosing.
Working Space: You’ll love our new office. Equipped with everything needed for you to succeed as well as sit/stand desks, a wellness room, a stocked kitchen, and lots of outdoor amenities for summer activities. Our campus also has a day-care facility, on-site gym, parking, and is SkyTrain station adjacent.
Clarius Mobile Health is proud to be an Equal Opportunity Employer. We encourage applications from any qualified candidate regardless of ethnicity, religion, age, national origin, disability status, sexual orientation, gender identity or expression. Please let us know if you require any accommodations during the interview process.