Docker is a remote first company with employees across Europe, APAC and the Americas that simplifies the lives of developers who are making world-changing apps. We raised our Series C funding in March 2022 for $105M at a $2.1B valuation. We continued to see exponential revenue growth last year. Join us for a whale of a ride!
Summary of the role:
We are seeking an accomplished Director of Marketing Systems, Campaign Operations, and Technology to lead our marketing operations systems function. Reporting directly to the VP of Marketing Operations, this pivotal role will drive marketing efficiency, effectiveness, and revenue contribution through strategic management of processes, data infrastructure, and technology. You will serve as the steward of the marketing tech stack and its data process and lead the development of our marketing technology roadmap, ensuring alignment with our product-led growth and sales-led funnels.
Why this is a great opportunity:
- Join one of the best known brands in the developer ecosystem!
- Work with one of the best and most engaged user bases on the planet.
- Directly impact the results and performance of programs executed globally to help users engage with and be successful with Docker.
- Be the driving and strategic force that takes campaigns to market successfully.
- Execute globally integrated campaigns, at pace and at scale, while optimizing and building repeatable processes to support our growth and adoption
Responsibilities:
- Lead the development and documentation of marketing workflows, managing marketing systems and their data connections, and analyzing performance metrics to track and report on marketing metrics, campaign performance, and marketing-sourced leads across the entire funnel, from lead acquisition through retention.
- Understand the nuance of Product-led growth transitioning to sales-led funnels and leverage this understanding to drive strategic decision-making within the marketing operations function.
- Drive the optimization of lead scoring, lead flow, and distribution methodology to ensure the delivery of quality leads to our Sales teams for qualification, increasing efficiencies and conversion rates.
- Develop sophisticated multi-touch marketing workflows and influence reporting mechanisms to provide actionable insights into campaign effectiveness and ROI.
- Assess, develop, and implement marketing systems (web, email) that scale, and data governance policies, ensuring compliance with GDPR, CCPA, CASL, and other relevant regulations, while proactively addressing potential issues with deliverability, automation, or data quality.
- Collaborate closely with the data, revenue operations, product, and analytics teams to evolve the marketing technology strategy, ensuring alignment with the evolving needs of Marketing and effectively communicating changes to internal partners.
- Define, build, map, and document key campaign processes, proactively identifying gaps and optimizations to enhance current processes and drive continuous improvement initiatives.
- Lead and mentor the Campaign Operations team, fostering a culture of innovation, collaboration, and excellence.
- Utilize expertise in modern martech stack components, including Marketo, integrations to SFDC, Drift, Common Room, intent data and ETL platforms to optimize the marketing technology infrastructure and capabilities to align with the needs of the business
Qualifications:
- 9+ years of experience working in Marketing, with a focus upon operations and/or project management, ideally with a B2B or SaaS company
- Deep knowledge of the modern martech stack
- Experience with PLG and sales pipeline systems, tooling, and best practices
- Proficient in process, project management and fostering operational efficiencies: planning, prioritizing, building structure and executing a strategic vision.
- Capable of breaking down a breadth of information into concise, well-structured, and attainable project plans and documents.
- PMP and/or CSM Certification is beneficial.
What to expect in the first 90 days:
- Get to know the team, product, techstack, and our core campaign processes
- Identify efficiency and tooling gaps and opportunities
What to expect in the first year:
- Align the campaign processes and technology stack across sales, customer success, developer relations, events, operations, and product marketing.
Perks (for Full Time Employees)
- Freedom & flexibility; fit your work around your life
- Home office setup; we want you comfortable while you work
- 16 weeks of paid Parental leave
- Technology stipend equivalent to $100 net/month
- PTO plan that encourages you to take time to do the things you enjoy
- Quarterly, company-wide hackathons
- Training stipend for conferences, courses and classes
- Equity; we are a growing start-up and want all employees to have a share in the success of the company
- Docker Swag
- Medical benefits, retirement and holidays vary by country
Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be.
Due to the remote nature of this role, we are unable to provide visa sponsorship.