Associate Technical Program Manager - Slack

Remote

About Salesforce


We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.


At Slack, we are making work simpler, more pleasant, and more productive. Millions of users rely on us every single day to get their work done, and we take this responsibility seriously.


We are seeking an Associate Technical Program Manager in Toronto or remote. This candidate will primarily drive programs across Product with a starting focus with the Network pillar. In this role, you’ll partner with Engineering, Product, Design, Quality, and cross-functional development teams and partners to run projects and programs, launch features, and coordinate cross-functional efforts.


What you will be doing:


  • Be a strategic partner to product and engineering leaders. Become a strong influencer with credibility with peers and stakeholders, capable of building productive, trusting relationships with partners.
  • Develop and roll out operational strategies, tools, and processes for new and existing teams
  • Create and modify dashboards, track dependencies, run reports, and flag risks
  • Build automated reporting and alerts for bugs, risks, and sprint reports. And provide regular updates on programs via reports and presentations.
  • Track areas of concern, escalate risks, and identify blockers with accountability for ensuring resolutions are reached
  • Track projects against the committed dates and release schedule
  • Build and maintain timelines, project plans, and communication artifacts to ensure everyone is operating from the most recent and accurate information
  • Become a domain expert in your spaces with the ability to articulate how the engineering systems works, process flows, and can quickly recognize dependencies and risks


What you should have:


  • At least 5 years leading planning, program management, and project lifecycles in a dynamic product or engineering organization
  • Bachelor's degree in Computer Science or Engineering, or two years of equivalent training, fellowship, or work experience
  • Excellent verbal and written communication skills, with sufficient level of technical capability to effectively communicate with engineers, scope technical projects, and identify technical risks
  • Excellent organizational and interpersonal skills, and experience managing activities across multiple teams
  • Contains an aptitude for learning technical concepts and applying them within the context of their work
  • Demonstrated track record of delivering complex projects and programs with cross-functional teams
  • Ability to build strong relationships and trust with partner teams and stakeholders
  • Jira user experience
  • SQL, scripting experience
  • Experience with agile and/or lean product development practices and principles
  • Self-motivated and the ability to motivate others
  • Extremely proactive
  • Can effectively navigate and cope with change


Nice to have:


  • Experience with OKRs, V2MOMs, and/or SMART goals
  • Jira administrative experience
  • Tableau experience
  • You can draw from your experience of working at a company that scaled quickly
  • Experience with additional productivity and tracking tools


Accommodations


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Posting Statement


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Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce .


Salesforce welcomes all.


For British Columbia-based roles, the base salary hiring range for this position is CAD 91,200 to CAD 125,400.

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